Terms of Service

Agreement to These Terms

These terms describe the general rules for using the Built by Blanch website and working with Nick Blanchard on a design or development project. A project begins only after the client and Built by Blanch agree to a written proposal, estimate, or project agreement.

In this document, “Built by Blanch,” “Nick,” “I,” and “me” refer to Nick Blanchard doing business as Built by Blanch. “You” and “client” refer to the person or organization requesting or purchasing services.

Services

Built by Blanch provides project-based website services that may include:

• Website strategy, structure, design, and development
• Responsive implementation for common screen sizes
• Content organization and reasonable copy support
• Testing, launch preparation, and handoff
• Optional updates, maintenance, or technical support when separately agreed

The written proposal or project agreement controls the exact scope, deliverables, schedule, price, and any ongoing support.

Client Responsibilities

To keep a project moving, the client agrees to:

• Provide accurate business and project information
• Supply requested copy, images, logos, and account access on time
• Confirm that supplied materials may legally be used
• Review work and provide clear feedback within the agreed timeframe
• Protect passwords and other credentials shared during the project
• Use the finished website in accordance with applicable law

The client remains responsible for the accuracy of their business claims, pricing, policies, regulated content, and other materials published on their website.

Timelines & Revisions

Estimated timing is set in the project proposal. The schedule may shift if content, access, decisions, or feedback arrive later than planned, or if the scope changes.

The included revision rounds are described in the project agreement. New pages, features, redesigns, or other requests outside that scope may require a revised timeline and an additional written estimate.

A site will normally be shared for review before launch. Launch approval should be given in writing.

Project Fees & Payment

Built by Blanch works on a project basis, not through an automatic subscription. Each proposal states the total price, due dates, and any deposit or milestone payments. Recurring services apply only when they are separately described and accepted in writing.

• Prices are stated in U.S. dollars unless the proposal says otherwise
• Third-party costs are separate unless specifically included
• Work may pause while an overdue payment remains unresolved
• Final files, launch, or transfer may depend on payment of the agreed balance

No new fee or recurring charge will be added without the client’s agreement.

Project Changes & Cancellation

Either party may request a project change or cancellation in writing. The signed proposal or project agreement controls what happens next.

If a project ends early, the client may be responsible for approved work completed through the cancellation date and for nonrecoverable third-party costs that were authorized for the project. Built by Blanch will explain any remaining balance or refundable amount in writing.

Refunds

Refunds are handled according to the written project agreement, the amount of work completed, and applicable law. The Refund & Cancellation Policy explains the general review process.

Ownership & Licenses

Client materials: The client keeps ownership of the copy, logos, photographs, and other materials they provide. The client permits Built by Blanch to use those materials only as needed to complete and present the project.

Final deliverables: Ownership or license rights for the final website are defined in the written project agreement and generally take effect after all agreed fees are paid.

Pre-existing tools: Built by Blanch keeps ownership of reusable code, workflows, utilities, design methods, and other materials created before or outside the client’s project. Any needed right to use those materials with the finished website will be described in the project agreement.

Third-party assets: Fonts, stock media, software, platforms, plugins, and other third-party services remain subject to their own licenses and terms.

Unless confidentiality is agreed in writing, Built by Blanch may identify and display publicly launched work in a portfolio, case study, or social post. Private information and unpublished client materials will not be intentionally shared.

No Performance Guarantee

Built by Blanch will perform the agreed work with reasonable care, but does not promise a particular search ranking, number of leads, sales result, conversion rate, or uninterrupted performance from third-party platforms.

Any warranty, support period, or remedy for defects must be stated in the written project agreement.

Responsibility & Liability

Each party is responsible for its own actions and materials. Any limitation of liability must be stated in the signed project agreement and is subject to applicable law. Nothing on this page overrides rights that cannot legally be waived.

Accessibility & Compliance

Built by Blanch applies modern accessibility and responsive-design practices within the agreed scope. No website can be promised to satisfy every legal or industry requirement without a specific compliance review. The client is responsible for identifying laws, regulations, or policies that apply to their business and for obtaining appropriate professional advice.

Changes to These Terms

This website policy may be revised as the business or services change. The effective date at the top of this page will be updated when a new version is posted. A signed project agreement will not be changed by this page alone.

Contact

Questions about these terms can be sent to nickblanchardbusiness@gmail.com.